FAQs
Frequently Asked Questions
Are Tursian products cruelty-free?
Yes, all our products are cruelty-free. We do not test on animals, and we are committed to ethical and sustainable practices.
Are your products vegan?
Yes, our products are vegan, and we do not use any animal-derived ingredients.
Do I need to wait after applying Tursian cosmetics products?
No, our products are designed for quick and seamless applications. No waiting required.
Do your products contain any harmful chemicals?
Our products are free from harmful chemicals. Visit our "We Say NO To" section for more details. We prioritize clean and safe ingredients to ensure the well-being of our customers.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
Are your packaging materials eco-friendly?
We are committed to sustainability. Our packaging materials are eco-friendly.
Are your products gluten-free?
Yes, our products are gluten-free. We understand the importance of catering to various dietary and lifestyle needs, and we strive to create inclusive products.
How can I find the right skincare routine using your products?
Visit our "Skincare Quiz" section for personalized recommendations.
Can I use your products if I have sensitive skin?
Many of our products are formulated for sensitive skin, but it's advisable to perform a patch test or consult with a dermatologist if you have specific concerns.
How can I stay updated on new product launches and promotions?
Subscribe to our newsletter and follow us on social media to be the first to know about new products, promotions, and beauty tips.
Are your products dermatologist-tested?
Yes, our products undergo dermatologist testing to ensure they meet high-quality and safety standards.
How can I create a mix-and-match routine that suits my skin type and concerns?
Creating a mix-and-match routine tailored to your skin type and concerns involves understanding the benefits of each product series. We recommend you visit our "Skincare Quiz" section.
My Tursian product looks a bit different in color than when I first got it. Is this normal?
Yes, it's normal. Natural ingredients can lead to slight color variations, but this does not impact the product's texture or effectiveness.